Designing for
artificial intelligence

ABOUT

Predictive Analytics Software mines historical data and employs advanced analytics and modeling techniques to determine patterns and trends that can predict future scenarios.




KEY ACTIVITIES

01.
Creating prototypes for user testing.
02.
Conducting user research alongside SMEs and end-users.
03.
Driving design from wireframes to polished visual designs.

PROBLEM

Model building can be an expensive and time-consuming experience.


OPPORTUNITY

Turn costly emergency or unplanned shutdowns into planned, scheduled downtime, saving time and money.

Example: Emerging failure pattern observed in turbine blades and a new model is needed to prevent catastrophic repair costs and customer downtime.


RESPONSE

As lead product designer, I was responsible for:

  • Facilitating a design strategy workshop with a team of data scientists from Aviation, Transportation, and Healthcare.
  • Conducting user research and analyzing the results.
  • Creating a UX research findings report outlining best-practices and opportunities.

OUTCOME

Insights from user research informed the interaction and visual design direction.
GE's Predictive Analytics software improves operations and reliability while reducing costs.


DELIVERABLES
  • Heuristic evaluation
  • User survey
  • Observation sheet
  • Online questionnaire
  • Research protocol
  • UX research findings report
  • Wireframes
  • Visual designs
Translating sketches into wireframes.



Final design showcasing "Getting started" landing page.



Sketches from a design strategy workshop.



Translating sketches into wireframes.



Final design showcasing "Models" landing page.



Translating sketches into wireframes.



Final design showcasing building a model.



Contributing to the Predix Design System.



TESTIMONIAL

"The first thing you'll notice about Hugo is his calm and welcoming demeanor - you'll automatically gain a sense of comfort if you are placed on a project with him. From the interactions I've had with him while at GE, I can say that I've trusted him to greatly influence my design and strategy.

And if there was ever a moment where we might disagree, he is excellent at listening and working out a well-substantiated compromise. Working with Hugo is a prime example of an egoless collaborator and the kind of person you want on your team when things get chaotic."